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	<title>Vistaprint Small Business Blog &#187; Customer Relations</title>
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		<title>Web Surveys Offer Customer Intelligence</title>
		<link>http://smallbiz.vistaprint.com/small-business/customer-relations/2372/</link>
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		<pubDate>Wed, 17 Mar 2010 11:00:37 +0000</pubDate>
		<dc:creator>jasonvistaprint</dc:creator>
				<category><![CDATA[Customer Relations]]></category>
		<category><![CDATA[Small Biz Issues]]></category>
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The following post is part of our “Small Business  Experts” series, and is brought to you by Mindy Sanderson,  Vistaprint’s Small  Business Marketing Specialist. 
Small business owners are constantly struggling to figure out what their customers and potential customers, are interested in. While some simply guess at what their potential clientele would [...]]]></description>
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		<title>Your Customer Strategy is Vital</title>
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		<pubDate>Wed, 10 Mar 2010 12:00:50 +0000</pubDate>
		<dc:creator>jasonvistaprint</dc:creator>
				<category><![CDATA[Customer Relations]]></category>
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This guest post is part of our ongoing Small  Business Perspective series, and is written by Caprice de Lorm,  owner of de Lorm Designs in Orange County, CA.
Customers are one of your greatest assets. How you care for them reflects back to your business in the types of clients you acquire and maintain. [...]]]></description>
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		<title>&#8220;Letting Go&#8221; Difficult for Small Businesses</title>
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		<pubDate>Fri, 19 Feb 2010 12:44:58 +0000</pubDate>
		<dc:creator>jasonvistaprint</dc:creator>
				<category><![CDATA[Customer Relations]]></category>
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This guest post is part of our ongoing Small  Business Perspective series, and is written by Katharine  Napoli, owner of Computerized Office  Services in New Jersey.
One of the common threads related to owning a small business is being able to handle the work but not always having time to develop new business [...]]]></description>
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		<title>Customer Needs Means Altering Services</title>
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		<pubDate>Fri, 22 Jan 2010 14:00:37 +0000</pubDate>
		<dc:creator>jasonvistaprint</dc:creator>
				<category><![CDATA[Customer Relations]]></category>
		<category><![CDATA[Small Business Perspectives]]></category>
		<category><![CDATA[2010 opportunities]]></category>
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This guest post is part of our ongoing Small Business Perspective series, and is written by Katharine Napoli, owner of Computerized Office Services in New Jersey.
The celebrations have passed and we’re looking towards 2010 with high expectations.  At Computerized Office Services, we’re coming into a year that we hope will be filled with continued growth [...]]]></description>
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		<title>Small Business Awards Work</title>
		<link>http://smallbiz.vistaprint.com/small-business/customer-relations/1713/</link>
		<comments>http://smallbiz.vistaprint.com/small-business/customer-relations/1713/#comments</comments>
		<pubDate>Wed, 09 Dec 2009 14:00:17 +0000</pubDate>
		<dc:creator>mindyvistaprint</dc:creator>
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A colleague and I were recently in San Diego for a conference and were looking for a great restaurant to try for dinner. We turned online to Yelp (see our previous post regarding the importance of Yelp) to assist us in choosing a great location that was within walking distance of our hotel.
We decided on [...]]]></description>
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