Ed Koch, the former Mayor of New York City, is my patron saint of asking.
Why? His famous phrase was “how’m I doing?” which he used everywhere — at fundraising functions, newscasts, and even when meeting fellow New Yorkers on the streets of the city.
At first glance his phrase can appear to be kitschy, but in [...]
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This guest post is part of our ongoing Small Business Perspective series, and is written by Caprice de Lorm, owner of de Lorm Designs in Orange County, CA.
Customers are one of your greatest assets. How you care for them reflects back to your business in the types of clients you acquire and maintain. [...]
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