The following guest post is brought to us by the Internet Marketing Center, which can be found at: www.internetmarketing.com
There’s a business saying: A happy customer will tell one or two people, an unhappy one will tell 10!
In the Internet age, a seriously ticked-off customer might not only tell 10 people, they might also write a [...]
Where Big Things Happen for Small Business
Tag Archive: Customer Service
Customer Service Skills: Use Them
Dealing with angry customers
No matter how well run or popular a business is, there will always be a customer or two who are not 100 percent satisfied. While their frustration can come in any number of ways, how you deal with these customers will ultimately define your business in the minds of your customers.
Whether you use traditional customer [...]
