The following guest post is brought to us by the Internet Marketing Center, which can be found at: www.internetmarketing.com
There’s a business saying: A happy customer will tell one or two people, an unhappy one will tell 10!
In the Internet age, a seriously ticked-off customer might not only tell 10 people, they might also write a [...]
Where Big Things Happen for Small Business
Tag Archive: customers
Customer Service Skills: Use Them
Sales Referrals With Great Customer Service
This guest post is part of our ongoing Small Business Perspective series, and is written by Monique Wakefield, owner of Paws-n-Tails in Dallas, TX.
Some people are reluctant to go to someone new without having some information about them first. Putting yourself in the customer’s shoes, ask yourself if you would you rather go with [...]
Does debt trouble = closing?
Credit cards, or rather credit card debt, are something that has been a source of discussion for some time in both the main stream news and in homes across America. In this economic climate it’s something not to be taken lightly in both our personal or professional lives, but especially for the small business owner.
Utilize Internet Marketing Products
This guest post is part of our ongoing Small Business Perspective series, and is written by Monique Wakefield, owner of Paws-n-Tails in Dallas, TX.
From my experience, the internet is one of the best and cheapest marketing resources around. As a word of advice, it is a good idea to have a reliable website. It [...]
How to Deliver Superb Customer Service
Welcome to the second half of How to Deliver Superb Customer Service, please Click here if you missed the first half of the discussion. Today we’ll go over four additional tips to help your company provide exceptional customer service to your customer base.
How to Deliver Superb Customer Service (part 1)
Consistently providing great customer service is a vital asset to any company. While price can be an important conversion point, customers also value their shopping experience and take that into consideration when deciding which company they do business with.
Two Small Businesses Can Be Better Than One
A few weeks ago I highlighted different opportunities for small businesses to generate new customers. In that discussion was the idea of partnering with other local companies to help share marketing costs and resources to potentially acquire new customers.
With that tip in mind, Sheena Harrison recently penned a great story on CNN Money’s Small Business [...]
Customer Q & A: How do I generate more customers to my business?
We recently received an email from Carol who wanted to know how she could generate more customers to her business. Certainly this is a popular question that all business owners ask themselves at one point or another. Let’s face it; during these tough economic times we all could use a few more customers to help [...]
