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Tag Archive: small business success

Setting a Value For Your Biz

It’s something that every small business should stop and ask themselves, at least every once in a while:  How much is my business worth?  Most small businesses probably don’t even have a solid grasp, or a truly accurate assessment.  While you can always hire an outside consultant to take a look at your assets and [...]

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Take lessons from the big players

Typically there is a disconnect between small businesses and large businesses.  Oftentimes small businesses think that they can’t possibly emulate anything that the big players in business like Wal-Mart, Target and Sears are doing in the retail space. 

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How to Deliver Superb Customer Service

Welcome to the second half of How to Deliver Superb Customer Service, please Click here if you missed the first half of the discussion. Today we’ll go over four additional tips to help your company provide exceptional customer service to your customer base.

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How to Deliver Superb Customer Service (part 1)

Consistently providing great customer service is a vital asset to any company. While price can be an important conversion point, customers also value their shopping experience and take that into consideration when deciding which company they do business with.

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Is Your Marketing Evolving?

With so many ways to reach customers in today’s day and age, sometimes it’s hard for small businesses to decide what’s best to use, what it can handle on a week to week basis, and what might be the most effective in driving customers to a business and revenue into your pocket.  But as we’ve said [...]

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A recession can be a good thing for Small Business

A lot has been made of the current economic crisis and how it can affect your business’ long and short-term goals. With all the doom and gloom in the media, it may seem like there is no silver lining for SMB owners, however according to an article by Ramit Plushnick-Masti in the
Associated Press highlights that [...]

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Two Small Businesses Can Be Better Than One

A few weeks ago I highlighted different opportunities for small businesses to generate new customers. In that discussion was the idea of partnering with other local companies to help share marketing costs and resources to potentially acquire new customers.
With that tip in mind, Sheena Harrison recently penned a great story on CNN Money’s Small Business [...]

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If selling online, ensure an easy transaction

Readers of this blog know that we encourage small businesses to do some business online, or at the very least, have an online presence that customers can go to to find out more information.  Recent studies have shown however, that if you’re not currently selling online, you could be losing business to the competition.  Today [...]

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